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for over 2 weeks now I have not been able to get Candy Crush to load on my laptop...running Windows 10.... I have removed and uninstalled and then reinstalled and still can't get it to load...UGH!!!
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Have you tried running the Windows troubleshooter app? https://support.microsoft.com/en-us/instantanswers/69e76f90-d54c-44cf-9851-c2d1542790db/run-the-troubleshooter-for-windows-apps