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items lost suddenly

Yc_Lee
Yc_Lee Posts: 1

Level 1
in Support

all my items lost suddenly while i'm playing.  plz help n slove. i've try to reconnect to facebook  n still no booster appear.

Answers

  • JillyJill
    JillyJill Posts: 976

    Hi Yc Lee,

    Unfortunately I'm not able to view your account. I would highly suggest you send an email through the game itself. There you will be able to select particular options relating to your issue. You'll get an auto reply right away and then a King associate should be responding within 24hrs. Don't forget to check your spam! 1.) Go to homepage of Candy Crush.   2.)Lower left corner click on settings.   3.)Click on the cog wheel. 4.) Scroll all the way down to "Contact Us ". That will bring up an email format to choose your issues and explain your problem. Hope this helps, good luck!

    Thank you, 

    Jilly 

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