Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
If it's not syncing then the FB troubleshooting is the best place to start? https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still the same after that it might be an idea to check which game app version you have installed.