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stripped candy challenge that ended February 15 or 16 2017 I won 1st place but cannot claim prize

Christlyn
Christlyn Posts: 1

Level 1
in Support

My tablet shut down before I could claim my prize and when I opened candy crush the next day the challenge had already been removed. Is there any way I can get my prizes? 

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Christlyn,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Christlyn,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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