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I lost my progress, how to get it back?

stefimarti
stefimarti Posts: 1

Level 1

Hi, I'm texting you because I lost all my progress on Candy Crush Saga. I had some connection problems beetwen my facebook account and the game (on my mobile phone). 

The game asked me to reconnect candy crush with facebook and waiting for a email about confirmation of my account.

Now I lost everything (just on my mobilephone), it's seems like I joined facebook just 1 week ago. 

Waiting for an answer, thank you in advance

ps i was at 426 level

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

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