I got to level 600, but after an update I returned to level 1 on candy crush saga. please return me

Question

Hi, I got to level near 600, but after restore of my phone, I returned to level 1 on candy crush saga. Please return me to my former level. My connect with Facebook is new but I was connect by King I think because I was able to see my position vs my friends or other. I make a lot of purchase to reach my level so I want to recover my level. Otherwise it's theft and your gonna lose a good customer.

I don't know if it's gonna help you but my name player was Benji8939. Thanks.

kiara_wael · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/2201444#Comment_2201444

Hi and Welcome ti the King Community

If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored.

Please feel free post in new thread since this from  2017 , Thank you

asfhzean · Answer

Please return the Candy Crush

Cezdiamond · Answer

Hi Marijo- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!