Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
We have noticed that players have been experiencing problems with some of our games on older devices, and we understand that this has been disappointing for these players. Please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
Let me know how you get on :-)
Have a sweet week!