Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Candy Crush problem
Tonna_Wheat
Posts: 1
Level 1
in Support
I bought the $15.99 package yesterday and pushed to use them on and unlimited time and pushed to unlock my level. I lost all of these bars due to the game freezing. I thought they might have reset today but I basically lost $15.99.
0
Answers
-
Hi Tonna- Thanks for posting on King Care. I am really sorry that you had this unpleasant experience, I can understand you frustration.
Please try our troubleshooting steps here to prevent your device from crashing: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
I would also like to take a look at your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
0
