Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello,
Please refer to this article here:
https://care.king.com/en/blog/article/is-your-game-crashing
Then follow the steps here that should help you:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Kind regards,
Johnny