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Can´t sync Candy Crush application with King.com

Bruno_Matoso
Bruno_Matoso Posts: 14 Level 2

Hello, I´ve always played Candy Crush Saga on my pc through the version I downloaded from the windows store. Yesterday I bought a new PC and now I´m back on level 1! I tried to put my password and says invalid password. I´ve requested an email to change my password, which I did from King.com, and on King.com I can play without problems, but with the app keeps saying invalid password. Why is that and how can I solve it? Thanks 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi Bruno- Thanks for posting on King Care. Let's try and get you back on track!

    I have checked your account and it appears that you were able to successfully log in to the Kingdom on King.com and on Windows, however this account has not been linked to Facebook for quite some time. 

    Were you able to log in now? Please let me know if you still need a hand :-) 

    Have a sweet week! 

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