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Reset levels

Angela_Gascoigne
Angela_Gascoigne Posts: 3

Level 1
in Support

Hi, I reset my FB password and have lost all levels on Candy Crush Saga, Jelly and Soda. Any ideas how to restore?

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello,

    If you have changed your password then you will also need to change this in the Facebook mobile app and possibly also your browser. Once changed, reconnect as normal via the button on the home page.

    Kind regards,

    Johnny

  • Angela_Gascoigne
    Angela_Gascoigne Posts: 3

    Level 1

    Hi, thanks for your response. This has not resolved the issue and I wonder if it's linked to using an old email address from fsmail rather than the one I now use on iCloud?

Hey! Would you like to give us your opinion?

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