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Overcharged

Marcee_Lung
Marcee_Lung Posts: 1

Level 1

I made a purchase of a $15.99 package but was charged for two. I was only given bars and boosters for one package, but the charge was doubled. How do I receive a refund?

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Marcee,

    I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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