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How do I restore lost levels?
Danielle-16
Posts: 1
Level 1
in Support
I signed on to my Facebook account to avoid losing all my progress ( I was on 500 something, the end of the Christmas Town) and it took me back to the beginning. I used the app on my iPad and never logged on to a Facebook account or had an e-mail addressed linked with it. I do have the game on my phone but they are not linked together with the iPad. My phone app is on level 7 and when I signed in with Facebook on the iPad that is the level I started on not the 500 something.
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Answers
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Hi Danielle- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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