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My app froze, I am not connected through Facebook. I had to delete my app, when I downloaded it...

yourmom79
yourmom79 Posts: 1

Level 1

When I downloaded it again, I started back at level 1. I was on level 1697. Please help me get back there. Like I said, I do not use candy crush through facebook. Please contact me through my current email. bobbyb102@yahoo.com. I tried signing up for this site through that, but it made me activate my facebook, which I will be deleting in a moment. I have proof of purchase through iTunes before my app crashed.

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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