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What do you do when you don't receive a prize for contests?
Julie_Desjardins
Posts: 1
Level 1
in Support
I fished 1st in the stripped candy contest and did not receive a prize. This is the 2nd time this has happened. I spend hours playing levels to get top place. I'm at the point that I'm not going to try anymore.
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Answers
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Hi Julie,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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