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I get to the screen that gives you the play button but when I click it nothing happens. It's not frozen as such because the background is moving........have emptied cache and rebooted......any ideas? tia
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Hi Chrissyh- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device loading/freezing. I can understand your disappointment :-(
Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
Have a sweet week!
