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Getting kicked out of game
Garry_J_Tremblay
Posts: 5
Level 1
in Support
Every time I try to start my game , I get kicked back to my main page and I lose the life . It is on level 1924 . I've had this problem before . I have uninstalled the game 2 times now , reset my tab 3 back to factory reset etc . Nothing seems to help . What is going on ????
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Answers
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Hi Garry- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Let's get you back on track :-)
Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
Have a sweet week!
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