Why is it crashing

Duane_Jones

The game is crashing. You can't connect to fb account, I've collected about 300 points, but it doesn't exchange them for boosters right now. It never crashed until you changed the format of it. I'm up to date. 

Cezdiamond

Hi Duane- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. I can understand your frustration.

Let's try and get you back on track :-)

 Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-)