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Level Malfunction & reCAPTCHA

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Phyllis
Phyllis Posts: 3 Newbie

This was meant to be a message to KING but now their reCAPTCHA is malfunctioning! RE: 5016631... Yesterday KING sent me 50 lives concerning my complaint about level 2049; hardly a fair compensation for being stuck on a level which I've won. I have used over 200 lives and have got only 5 decent/playable boards...THREE OF WHICH I WON (the first at almost 1 million points)! Yet, I am still on the level KING says they "cannot pass the level" for me. Yesterday I emailed KING screen shots of my later 2 wins. Now, after patiently using over 60 lives again today, I am a very UNHAPPY customer. Anyone else having such problems?

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  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    Hi Phyllis,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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