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I have just changed my phone from iphone to android and lost all my candycrush levels.

Tracey_Baylis
Tracey_Baylis Posts: 1

Level 1
in Support

I have never connected my game to my Facebook account so can't recover them that way. Is there any way I can get them back. I was on level 265 and am not enjoying starting over again? Cheers

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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