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Switching from one iPad to another, level progression lost.

Peg_Grey
Peg_Grey Posts: 1

Level 1
in Support

I just switched to a new iPad but the levels played in Candy Crush did not carry over.  I was at level 425 but on the new iPad it came in at 29 with all rewards, etc., gone.

Best Answer

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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