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New iPad causing loss of progress

Bryant_Taylor
Bryant_Taylor Posts: 1

Level 1

I switched to a new iPad this weekend.  When I went to play, the game used my wife's level (2) not mine (223).  How can I change the settings so it goes back to my Facebook level?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Bryant-  Thanks for posting on King Care. Let's try and get you back on track :-) 

    Please could you try these steps? 

    -Delete the Facebook app from you device (if you have it installed)

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on, thanks! :-)

    Have a sweet week. 

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