Game stuck loading at 69%.

Erin_Ziliak

I've had the Candy Crush stop loading at 69% for a month now.I cleared my catch, cleared my cookies, cleared history, restarted my computer, Chrome is up to date, Flash is up to date, tried with no other tabs or programs up, did a force refresh, tried on a different browser, tried on a different computer, nothing works. I have done everything that's listed for others and nothing works.

Tony_Mc

Hi Erin,

Thank you for posting this here on King Care.

I´m sorry this is happening to you in Candy Crush Saga on Facebook on your PC.

From what I read, I understand you have followed all the steps indicated here https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Can you please let me know what operating system you use? I´d also like to recommend you to try to connect and play on another PC, whenever you get the chance.

Please let me know how you´re getting on.

You can also play Candy Crush Saga on www.king.com and in Windows 10 as an app.

Kindest regards,

Tony - King Care Team

Kelly_Pineira

I have had the same issue for the last 3 weeks.  Tried all the recommended advice to no avail.  So frustrating

Tony_Mc

I have had the same issue for the last 3 weeks.  Tried all the recommended advice to no avail.  So frustrating

Thanks for your feedback Kelly. Have you tried all the steps indicated here above?

GalosLeo

I have had the same issue for the last 3 weeks.  Tried all the recommended advice to no avail.  So frustrating

They don't give a sh*t. For everybody who have this issue, the answer is the same... follow those stupid steps, and nothing will change, instead of doing something to solve the problem.