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Not receiving rewards on Striped Candy and Star Chaser Challenges

AM-2
AM-2 Posts: 1

Level 1
in Support

I see that many players are experiencing the same issues, so I wanted to report I am also not getting my rewards and give details on the device/app version I'm using.

- I placed first in the Striped Candy Contest 3 times. Before that, I placed second and I did get the reward, but ever since then, I have not received any rewards for placing first.

- I received the 2h lives on the Star Chaser Challenge, but not the 6h Colour Bomb.

I'm playing on a Kindle Fire HDX 7 and using the current version of the app from the Amazon App Store.

Thank you.

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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