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Lost all progress but never signed in or use Facebook for 4 years. How can I restore it
superflyjeff
Posts: 1
Level 1
in Support
The app apparently was deleted or had an issue w/ the last update and had to be reinstalled. The game was never signed into Facebook or email via king.com. My wife was on level 450+ and lost all her levels and gold bars. She DID buy bars via our iTunes account, but none were ever set up. I already tried to go use a backup and her phone hasn't backed up in a year of course, so that would put her hundreds of level behind. Help?? Can I use any info from iTunes purchases or like that to seek out the account?
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Answers
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Hi there- Welcome to King Care! I can understand your disappointment, let's get your wife back on track so that she can continue on her sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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