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Lost Progress

Scott_Haefer
Scott_Haefer Posts: 1

Level 1

Hello,  I recently had to deactivate my Facebook account and re-activate it.  I lost all my progress - I was on level 2250 maybe or more - now I am on level 1.  I see from other posts that this can be fixed.  It is pretty clear that I invested a crazy amount of hours and you will see, spent a bit of money.  Also, my Gold Bars are at zero.  Thank you

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Scott,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Scott,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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