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Not receiving prizes from sugar drops.

Kitty_
Kitty_ Posts: 2

Level 1

After every number of sugar drops collected, we get a prize. But after 3 levels completed, it says to connect to the internet to claim. I have data on my phone and it's always on for this game. Can you please tell me what happened?

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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