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I lost approx. 25 hours of free lives during an update. How do I get this time back? Very annoyed!
Jackie_Loyst
Posts: 3
Level 1
in Support
I have the app for desktop users and it has always accumulated time I earned. My computer updated the app and now I have lost approx. 25 hours of free play time! How do I get this back or can I? I am an avid player and will remove this app from my pc if not fixable.
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Answers
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Hi Jackie,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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