When I try to open Candy Crush Saga on my laptop it says king.com is not responding.

Leyanni

When I try to open Candy Crush Saga on my laptop it says King.com is not responding. This has happened before. Then it  out of the blue it started working. I have a new laptop and I keep it updated. What's the problem?

Tony_Mc

Hi Leyanni,

Thank you for posting this here on King Care.

I recommend you to follow the steps indicated here https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out.

Please let me know how you´re getting on.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Leyanni,

Thank you for posting this here on King Care.

I recommend you to follow the steps indicated here https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out.

Please let me know how you´re getting on.

Kindest regards,

Tony - King Care Team

Leyanni

Hi Leyanni,

Thank you for posting this here on King Care.

I recommend you to follow the steps indicated here https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out.

Please let me know how you´re getting on.

Kindest regards,

Tony - King Care Team

I just tried Google Chrome. The game loaded but it put me back to level one so that's not good. Thanks for your help though.