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I was on level 590 then connected it to my Facebook and I lost all my progress even though it said my progress is synchronized. It returned me to level 1 also I lost all my boosters, lollipops, hands, hats which i was saving for difficult levels.
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny