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Mobility friendly option?
Dear King/ Candy Crush Saga:
I am writing to let you know how much I appreciate your game, and also to make one recommendation. I have been playing Candy Crush for several years and am currently at Level 2171. I pretty much play every day. My sister-in-law, Marthe, also loved your game and played every day. Marthe suffered from a horrible neuro-muscular condition called ALS, which eventually took her life. She died on March 4, 2016. While her condition was deteriorating, Candy Crush Saga was something that kept her occupied and gave her much needed distraction from her pain and discomfort. However, there was one problem: due to her condition, which caused her muscles to paralyze, she was physically not able to do the timed levels. Whenever she got to a timed level, she would hand her phone to me to have me to pass it for her. Then she would say "Candy Crush discriminates against people with ALS." I wanted to share this with King so that you can hear this feedback, as I am sure that was not your intention. I think about it every time I encounter a timed level. Perhaps you can make an option for those with mobility issues? Or something else.
I just wanted to pass along that feedback.
Thank you for reading!
Sincerely,
Peter
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Best Answer
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Hi Peter- Thank you so much for sharing such a personal feedback, I am very sorry for your loss. We really value the time that you have taken to share this with us. I will be sure to pass your words on to our games studio.
I cannot promise that any changes will be made to the game but I would always advise anyone who is experiencing any problems playing our games to contact us as we will always do our best to help everyone.
Thanks again.
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Answers
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Hi Peter- Thank you so much for sharing such a personal feedback, I am very sorry for your loss. We really value the time that you have taken to share this with us. I will be sure to pass your words on to our games studio.
I cannot promise that any changes will be made to the game but I would always advise anyone who is experiencing any problems playing our games to contact us as we will always do our best to help everyone.
Thanks again.
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