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Purchase failed

Deb_Richardson
Deb_Richardson Posts: 2

Level 1

I have always been able to purchase gold bars to continue playing a level.  Something happened yesterday to alter that.  What happened?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Deb- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem making purchases. 

    Could you let me know a little more information? 

    - What is the error message?

    - Which items/package are you trying to purchase? 

    - When did the problem start?

    Thanks! 

  • Deb_Richardson
    Deb_Richardson Posts: 2

    Level 1

    Purchase failed.  No money was removed from your account.  It didn't matter what package I tried to purchase.  Just gold bars or a bundle. This problem started Tuesday May 2.

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