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Candy Crush - Re-open case please re bundle paid for but not received
Liz_MacLaren
Posts: 2
Level 1
in Support
I was in correspondence with Johnny Royal last week regarding a payment made for a Candy Crush bundle that I did not receive. I closed the conversation because I believed that my account had not been debited after all. However, I have now received an email receipt from Apple, clearly stating that the bundle was purchased. Could you please respond in a private conversation so that I can send you a copy of this invoice.Thanks and regardsLiz MacLaren
0
Answers
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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