Appear about 4 seconds of stuck phenomenon when click “play” button in“Candy Crush Saga”app-948429

Lucy-11

Hi candycrush team,

I'm Lucy, QT from OPPO, I'm writing to report a bug about Candy Crush Saga app,please check out and see whether you will be able to fix it,details are as follows:

Title: Appear about 4 seconds of stuck phenomenon when click “play” button in “Candy Crush Saga”app--Bugs 948429

Priority: Medium

Build number/Version: 1.96.1.1• Device, Android,: OPPO F1s, Android5.1

Frequency :100%

Detailed repro steps: 

1.Open “Candy Crush Saga” app.

2.Click “play” button and observe.

Actual result: Appear about 4 seconds of stuck phenomenon when click “play” button .

Expected result: Can enter to play game page immediately when click “play” button.

Extra nice information to provide if available: Samsung J7(android 5.1) also has same issue.

Analysis from our engineers: 

"mPerfServiceWrapper.notifyFrameUpdate (0); 1582 /// @} 1583 view.mRenderer.onDrawFrame (gl) " The conclusion from the log, theoretically should be applied Internal drawing logic.• Attachment:log and video 

Log and video link:  https://drive.google.com/open?id=0B9uH_iwOVK5GaS05ZlRCM2M1cEU 

 Best Regards,

Lucy

KingsPinn

I'm not sure I would class a 4 second delay as a bug in the game Lucy. That can be pretty normal when the app is loading. King have a thread with some troubleshooting steps which help the game to run smooth, maybe this will improve things but honestly, 4 seconds isn't anything to worry about: 

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android 

KingsPinn

I'm not sure I would class a 4 second delay as a bug in the game Lucy. That can be pretty normal when the app is loading. King have a thread with some troubleshooting steps which help the game to run smooth, maybe this will improve things but honestly, 4 seconds isn't anything to worry about: 

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android