Ok. Crashing again. What have you done this time?

Jwhiz77

iPad and phone are crashing again on a regular basis. Are u messing w it again?  No good. Losing games, lives, and boosters. Once again ....what have u done and when will it b fixed? Sometimes takes 3 or 4 time before it will connect, and if it doesn't crash mud game it will go after completing a level. Please fix. Thx

Cezdiamond

Hi Jwhiz77-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)

Jwhiz77

Hi Jwhiz77-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)

Devices not old. iPad and iPhone both experiencing the same problem. Love it when I've completed a level and before it finishes calculating it crashes. I then have to repeat the level. Gone boosters, gone game. Please solve. I don't need the same links u send over and over!! Not the problem. It seems cyclical with King. Hopefully it won't take too long to fix this time. Thx