Game won't progress past level 500

Alicia-8

I got pushed back 100 levels after buying a new phone and while trying to regain them the game froze on level 501. It shows I've already won it but I'm unable to uncover the level or any in that section. 

Cezdiamond

Hi Alicia- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!