Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
see my previous question - my iphone is on the list - it is up to date - I have seen responses where a file was sent to people to assist with recovering their game -- is that an option for me?
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
Johnny - thanks for that - but the app doesn't open that far to allow me to do that - it just says loading - the "did you know" banner comes up - then it goes back to home screen for iPhone.it did display a spin wheel in the background this morning - but it disappeared when i tapped on the screen any more ideas? -
Then you will need to create a Kingdom account.Open the app and in the bottom left corner tap the settings button. Tap the orange symbol and set up your account.Then your progress will be saved and can be loaded via this account.
Then you will need to create a Kingdom account.
Open the app and in the bottom left corner tap the settings button. Tap the orange symbol and set up your account.
Then your progress will be saved and can be loaded via this account.
sorry johnny - not connected to facebook - so nothing is saved
Hello Tony,
In regards to us sending an update file. This is not something that can do on an individual basis.
The only option left is to delete and reinstall the app. Just make sure that your progress is saved before you do so.
New here? Sign in or create an account to join the fun.
Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…