Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Was working fine 2 days ago but now will not load. Please help !! Orange king comes up then it just closes and goes back to main screen
Hi Jennijen,
I will get a King Care moderator to attend to these issues for you.
Thanks,
Jilly
Hello bonniebarich & Jcamaya,Thank you for contacting King Care! I'm sorry to hear you're having trouble connecting to Candy Crush. Please read through this thread and try these tips to hopefully get you back on track with the game: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-iosHope this helps you both!Jilly
Hello bonniebarich & Jcamaya,
Thank you for contacting King Care! I'm sorry to hear you're having trouble connecting to Candy Crush. Please read through this thread and try these tips to hopefully get you back on track with the game: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Hope this helps you both!
Hi Jilly, I'm having the same problem on my iPhone6. Device and app software are up to date and I've restarted my device so there is more to this issue than following the tips in the link you provided. I get the orange king screen, then it changes to a blue king screen then it just goes back to my home page. This issue started for me on May 14. Technical support needs to address this issue
Same problem here since 1 month ago
New here? Sign in or create an account to join the fun.
I'm trying to retrieve my progress on the Microsoft Store version of candy crush by logging in with my facebook information. I receive this error, even after authorizing the login attempt on the facebook website. How else can I login?
I have played Candy Crush and other games from King for many years now but I'm getting so tired of it now. It says that a Link is sent to my mail to verify my email but it was sent a while ago so the verification Link is expired and it says that I can get a new Link whenever I want in my King Account but there is no…
Hi!! My grandmother is on level 11xxx and she has all bonuses, she can play advertises and get more lives and I have only 5 lives and that's it. No challenges at all.. 😞
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
Why can't I get help to get a new verification link to veryfy my e mail? :( The old one is expired
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
