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How do i get a refund?

Sonya_Philpot
Sonya_Philpot Posts: 1

Level 1

first of all i had 13 bars... i hit end game and it automatically gave me 5 more moves using my 10 of my bars( bars which I had previously won) i closed game out and never used them nor wanted the 5 extra moves.  Later i was down to one last move and decided to purchase 15 bars for 1.99 to complete my game... it said successful purchase but wld not restart the game ... i then purchased 15 bars again and it said successful purchase, but still the game wld not start... i hit it again thinking neither purchase went thru only for it to finally open with 15 moves and me back to 3 bars ... what a rip off and I want my money back 

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Sonya,

    Thank you for posting this here on King Care.

    I´m sorry this happened to you in Candy Crush Saga.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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