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I am on level 130 which is a "collect the orders" round but I am not able to use the pink ticks (of which I have 8) to help me pass the level. This is really frustrating.
Hi Jilly, I let my friend play this level for me and when I took my phone back, the tick was highlighted. So I don't know what happened, but it's working now
Hi Nae,
Thank you for the screenshot, I see that it is not highlighted as the others are. Have you EVER used them before? I am asking because this might be one of those boosters that you have to pass a certain level to use.
In the meantime I'll pass this on to a King Care moderator to assist you with the technical aspect of the issue.
Thank you for your patience,
Jilly
Thank you for contacting King Care! Were you ever able to use the pink ticks since posting this question? If not can you please take a screenshot of the page where it's showing you unable to check them? https://www.take-a-screenshot.org
Also, is your app updated? Go to your play store and then go to Candy Crush, if it says "update", click on that.
Please let me know if you're able to proceed, thank you,
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Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
