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Did not receive rewards for 2nd place in the Candy Island contest.

Dustin_Canfield
Dustin_Canfield Posts: 2

Level 1

I did not receive reward for placing 2nd in the Candy Island contest. Said I was supposed to get boosters and 2 hours of infinite life. Clicked ok and never received it.

Best Answer

  • JillyJill
    JillyJill Posts: 981
    Answer ✓

    Hi Dustin, 

    Thank you for contacting King Care!  Did you happen to have a screenshot of your win? If not, no worries, I will forward your issue to a King Care moderator to assist you in receiving your prizes. They will be able to look into your account and your play history. Please be patient, you may get a message in your inbox in the upper right corner of this screen.

    Thank you for your patience, 

    Jilly 

Answers

  • JillyJill
    JillyJill Posts: 981
    Answer ✓

    Hi Dustin, 

    Thank you for contacting King Care!  Did you happen to have a screenshot of your win? If not, no worries, I will forward your issue to a King Care moderator to assist you in receiving your prizes. They will be able to look into your account and your play history. Please be patient, you may get a message in your inbox in the upper right corner of this screen.

    Thank you for your patience, 

    Jilly 

  • Dustin_Canfield
    Dustin_Canfield Posts: 2

    Level 1

    I did not take a screen shot which now when I think about it I dumb for not doing so. Thanks for the help and look forward to hearing from the moderator!

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Dustin & JillyJill,

    Thanks a lot for posting and commenting here on King Care.

    @Dustin: I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Dustin, 

    Thank you for contacting King Care!  Did you happen to have a screenshot of your win? If not, no worries, I will forward your issue to a King Care moderator to assist you in receiving your prizes. They will be able to look into your account and your play history. Please be patient, you may get a message in your inbox in the upper right corner of this screen.

    Thank you for your patience, 

    Jilly 

    Thanks a lot for your assistance JillyJill!

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