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I have crowned king of bubblegum hill 4 times and completed other challenges and don't get rewards

Jamie_Cilladi
Jamie_Cilladi Posts: 1

Level 1

In the last month I have had several occasions where I complete a level that should have bonuses and don't get the rewards. I have bee ten the bubble gum hill four different occasions and get nothing. Not the initial rewards or any accrued bonus/points. It's very upsetting to use your boosters to beat a level or challenges and then not get the reward or bonus you are supposed to receive

Answers

  • JillyJill
    JillyJill Posts: 981

    Hi Jamie,

    Thank you for contacting King Care!   Are you saying you're not getting the 6 hammers after each win? And are you not getting any accrued gold between wins? I've been playing bubblegum hill today and didn't seem to have a problem. Let me check it out again because it seems I should've had more hammers and the last time I didn't get any accrued gold bars. I'll let you know, but let me know if I'm correct in what you're not receiving. 

    Thanks,

    Jilly 

  • JillyJill
    JillyJill Posts: 981
    edited May 2017

    Hi Jamie,

    I conquered bubblegum hill again and received my 6 due hammers, waiting to see if I receive my accrued gold. If you try it again can you take a screenshot of your before and after screens, with your hammers showing and after you've won bubblegum hill? 

    https://www.take-a-screenshot.org

    In the meantime I'll refer your issue to a King Care admin who will be able to look into your account and your play history to see what's going on and try to help you. They may send a private message to you for you to give them more details.

    Thank you for your patience, 

    Jilly 

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Jamie & Jilly,

    Thanks a lot to both of you for posting and commenting here on King Care.

    @Jamie

    I have indeed sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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