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Hi Grumpy124- Thanks for posting on King Care. Welcome to the community. I am really sorry that you did not receive your rewards, I can understand your disappointment.
Let's make things right again. I would like to check your account, so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the King Care page (next to your profile icon)
Once I have heard back from you, we can fix things :-)
Have a sweet week!