The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Candy Crush Saga crashing
Options
Since I have downloaded Candy Crush Saga Rev. 1.101.3 on my Ipod touch 5s, I have a hard time playing the game when the internet is on (keeps crashing). I have lots of memory and the latest revision on my Ipod. However if I take the internet off, it becomes a lot easier to play it. Why is that? I have removed the game , reboot the Ipod and then re-install Candy Crush Saga. But to no avail. What else can I do? I am very disappointed that with each revision, it gets harder to play Candy Crush on my Ipod !
Best Answer
-
Hello Suzie,
Thank you for posting.
The iPod Touch 5s is a device that we no longer fully support. This means that you will be able to play the game but we cannot guarantee it's performance. You can read more about the supported devices here:
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
There are also some troubleshooting steps that might help you out:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Kind regards,
Johnny
Answers
-
Hello Suzie,
Thank you for posting.
The iPod Touch 5s is a device that we no longer fully support. This means that you will be able to play the game but we cannot guarantee it's performance. You can read more about the supported devices here:
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
There are also some troubleshooting steps that might help you out:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Kind regards,
Johnny
-
I still have 21.8 GB of memory on my Ipod. All other programs are working fine. Only Candy Crush Saga is giving me problems and it is my favorite game. Since I have done all the steps mentioned, I will have to leave Candy Crush Saga behind as changing my Ipod is not in my plans for the moment. Thank you for your fast answer even if it is not helping.
