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progress lost

Amatullah
Amatullah Posts: 1

Level 1
in Support

Candy crush lost all progress when game requested I log into facebook and lost spin wheel and rewards etc

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Amatullah,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Sue_Martin-5
    Sue_Martin-5 Posts: 2

    Level 1

    I have this same problem I was on level 935 and it rest me to level 1 when I tried to sync to Facebook. Please help! 

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Sue,

    I have also sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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