Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello,
There have been some recent changes to the software behind the game. You can read more about it here:
https://care.king.com/en/blog/article/is-your-browser-ready-for-html5
There are also some steps listed in this thread that might help you:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Kind regards,
Johnny