I was synced on my iPhone and iPad at level 286 and now iPad is back to level 1 and iPhone is at 287

Grace-9

My syncing from iPhone to iPad is broken iPad back to level 1 and iPhone at 287

Johnny_Ryall

Hello Grace.

The thread below contains a few steps and a video to help you to synchronize your game:

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Kind regards,

Johnny