App froze and the treasure chest reward disappeared

Kenda1l

Hi, I was playing and unlocked a new section that had a treasure chest on the next level. The app froze when unlocking the new section, and when I started, the treasure chest was gone but I hadn't received the rewards (6 hrs unlimited and a bunch of the boosters, don't remember which ones). The freeze happened between 185 and 186. Please help! Thank you!

Cezdiamond

Hi Kenda1!- Thanks for posting on King Care. I am really sorry that your game froze and that you did not receive your rewards. I can understand your disappointment. 

Let's make things right again!  I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

Have a lovely week!