Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Could not collect prizes
Carole_Dace
Posts: 2
Level 1
in Support
On 2 occasions I won the assortment of prizes which includes 6 hours of free play. Unfortunately I couldn't collect them as my screen froze. I see this has happened to a number of other players too. Why dangle this carrot if it's impossible to get the prize?? So frustrating as I was looking forward to all those boosters...
0
Answers
-
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
0
