Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Level 1710; Hundreds of free lives/msgs gone!

Did not disconnect or lose connection with FB, even when I have been off wifi in the past it never took my messages before. Also it says I've used 5 lives when I've only used 3! I have worked hard and been dedicated to this. This is the only game I play, and have helped many people when they get stuck and decide to give up and delete. I want this fixed asap and be able to speak with someone. I'm mad enough to delete it, and not play any games. Please do not try to blame me and say it was an error on my end because it was not.

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Hello Rachel,

Thank you for posting.

I have checked your Candy Crush account and your progress is safe. It is still showing as level 1710.

The only thing you should need to do is to reconnect to this account.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app and also your browser. Then on the home screen for Candy Crush. Tap to connect.

Let me know if this works for you.

Thanks,

Johnny

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hello Rachel,

Thank you for posting.

I have checked your Candy Crush account and your progress is safe. It is still showing as level 1710.

The only thing you should need to do is to reconnect to this account.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app and also your browser. Then on the home screen for Candy Crush. Tap to connect.

Let me know if this works for you.

Thanks,

Johnny

Porque me sale que soy de EEUU y soy es de Venezuela
Porque me sale que soy de EEUU y soy de Venezuela
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Why I am getting ads to get prizes
Why I am getting ads to get prizes?
candy crush level 11297
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…